Customer Service
You won’t miss a single lead!
We personalize your brand message for each potential client through your networks, always in a responsible and non-invasive way.
Your potential customers will always be attended in real time.
Our Marketing Strategy includes the use of technological tools that allow us to automate in one place and simultaneously all messages, comments and opinions of customers to respond in real time.
We configure your onmnichannel presence of your business from all digital channels, such as Messenger, Facebook, Instagram, Tiktok, Google, Twitter, Email, Telegram, WhatsApp, among others . Your customer can use multiple channels, in an integrated and unified way, to communicate with your business.
Contact us today and find out how we can help you improve your customer service and increase the profitability of your business.
We create your omnichannel campaign in 6 simple steps
01
We set your objectives
02
We define your audience
03
We create the channels you need
04
We establish parameters for your customers’ experience
05
We optimize and measure all the results
06
We keep you up to date with the latest trends
Advantages of Omnichannel
Did you know that customers use an average of
6 touch points
when they intend to purchase or buy a service or product, and almost 50% regularly use more than 4, according to a survey by Retail Dive.
So, what are you waiting for to have an Ominicanal marketing strategy?
Select one of our options, don’t miss any more sales! Our omnichannel solution for conversational marketing opens a door for the secure and confidential exchange of information to offer a more personalized communication experience across all channels, such as
One place for many communication channels!
Our Options
Entrepreneurs
- RChannels up to 5
- ROnline web chat 6x5
- RWhatsApp online 6x5
- R500 Conversations
- R1 Chatbot 24/7
- R1 Agent
- R1 Satisfaction Survey
- RHistory 30 days
- RStatistics 15 days
- R8x5 support
- RSend and receive multimedia
- RManagement of contact and closing
- RManagement and creation of contacts
- RCreation of funnels Bots
- RFAQ&A Creation
- QCreation of conversation groups
- QIndependent time tracking
- QStock log
- QInformation centralization
PYMES
- RChannels up to 10
- ROnline web chat 8x5
- RWhatsApp online 8x5
- R1000 Conversations
- R2 Chatbots 24/7
- R1 Agent
- R2 Satisfaction Survey
- RHistory 90 days
- RStatistics 30 days
- R8x5 support
- RSend and receive multimedia
- RManagement of contact and closing
- RManagement and creation of contacts
- RCreation of funnels Bots
- RFAQ&A Creation
- QCreation of conversation groups
- QIndependent time tracking
- QStock log
- QInformation centralization
Enterprise
- RUnlimited channels
- ROnline web chat 24/7
- RWhatsApp online 24/7
- RUnlimited Conversations
- RUnlimited Chatbots 24/7
- R2 or more agents
- RUnlimited Satisfaction Surveys
- RUnlimited History
- RUnlimited Statistics
- RSupport 24/7
- RSend and receive multimedia
- RManagement of contact and closing
- RManagement and creation of contacts
- RCreation of funnels Bots
- RFAQ&A Creation
- QCreation of conversation groups
- QIndependent time tracking
- QStock log
- QInformation centralization
